Privacy-policy

Privacy Policy

1. Who We Are

Our website: https://nightmares.fr
For privacy-related inquiries, contact us at support@nightmares.fr.

2. Data Collection & Usage

We collect personal data to:

  • Process and fulfill orders

  • Send updates about future product drops

  • Improve user experience

All sensitive information is encrypted and securely stored.

Comments

When visitors leave comments, we collect:

  • Data provided in the comment form

  • IP address & browser user agent (for spam detection)

An anonymized hash of your email may be sent to the Gravatar service. Their privacy policy is available here. Once approved, your profile picture becomes publicly visible.

Media Uploads

Avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data.

3. Cookies & Tracking

  • Commenting: You may opt-in to save your name, email, and website in cookies for convenience (lasts 1 year).

  • Login: A temporary cookie is set to check if your browser accepts cookies (removed when you close your browser).

  • Session Cookies:

    • Login cookies: 2 days (or 2 weeks if “Remember Me” is selected)

    • Screen option cookies: 1 year

    • Editing/publishing cookies: 1 day

4. Embedded Content

Articles may include embedded content (e.g., videos, images). These behave as if you visited the original website, which may collect data, use cookies, or track interactions.

5. Third-Party Services

We use third-party services that may collect data under their own privacy policies:

  • Payments: PayPal, Etsy

  • Shipping: Your data may be shared with carriers for delivery

6. Data Retention

  • Orders: Retained for 2 years

  • Comments: Stored indefinitely for easier moderation

  • Accounts: Users may request deletion by emailing support@nightmares.fr

7. Your Rights Over Your Data

You can request:

  • A copy of your personal data

  • Data deletion (excluding information required for legal or security reasons)

8. Returns & Refunds

We are not responsible for lost or misdelivered orders. If your package is marked as delivered or lost, please contact the shipping carrier for a claim. Refunds or replacements may not be possible.

For more details, visit our Return Policy. Also, check Step 4 of our Terms & Conditions.

9. Data Security

All collected data is encrypted and used solely for fulfilling orders and sending promotional updates.

10. Automated Spam Detection

Visitor comments may be checked through an automated spam detection service.

By using our website, you agree to this Privacy Policy. This policy may be updated as needed.